What's your response time for Lehigh Acres emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Lehigh Acres the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
We give every Lehigh Acres customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Lehigh Acres, FL?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in FL, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Lehigh Acres, FL and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our Lehigh Acres crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Do you offer a warranty on your roofing work?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Lehigh Acres?+
Yes, we perform pre-purchase and pre-listing inspections throughout Lehigh Acres with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Lehigh Acres, FL?+
We serve Lehigh Acres and the surrounding communities throughout Lehigh Acres, FL — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
